Upon completion of this qualification, learners will be able to:

Participate in the development, formulation, and implementation of trade union documentation, policies, and procedures.

• • • • Apply knowledge of trade union theory and practice to develop organisational policies and strategies.
      • Interpret and apply labour laws and collective agreements effectively.

Build and strengthen the structures and membership of the trade union

• • • • Mobilise, recruit, and retain members through effective campaigns and communication.
      • Promote democratic participation and accountability within the organisation.

Represent members and the trade union in a range of forums.

• • • • Engage effectively in negotiations, dispute resolution, and policy advocacy.
      • Participate in statutory and workplace committees to advance members’ interests

Apply sound financial management and administrative practices.

• • • • Manage budgets and union resources responsibly.
      • Maintain transparent record-keeping and compliance processes.

Utilise information and communication technologies (ICT) effectively in trade union activities.

• • • • Use digital tools to communicate, organise, and mobilise effectively.
      • Adapt to the changing demands of modern trade union operations.